Arranging an Appointment

The U.S. Department of Veterans Affairs has established a toll-free hotline that is dedicated to making sure that individual Veterans are eligible for the Veterans Choice Program and setting up non-VA care appointments with providers such as Methodist Hospitals.


The VA recommends following these three steps to set up an appointment:

  1. Gather your information about any other health insurance coverage you may have, such as employer or union-based health plans.
  2. Call 1-866-606-8198 to make sure you qualify and schedule an appointment. When you call, you will be walked through the following steps:
    •  You will be asked to enter your Zip Code, and first and last name.
    •  The VA will check to make sure you are eligible for this program.
    •  The VA will check which of your needs are covered by the VA.
    •  You will be asked for your address and the name of your preferred non-VA provider.
  3. The VA will then work with you to schedule an appointment.

If you have questions about other aspects of your VA medical care or want to learn more about enrolling in VA health services, please visit